Privacy Policy

Last updated: February 2026

Eternal Media is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage our services.

1. What Information We Collect

We may collect personal information that is reasonably necessary to provide our services, including:

Name
Email address
Phone number
Business or company name
Property or project details
Billing and invoicing information
Any information you provide through forms, email, or consultations

We may also collect limited technical information such as IP address, browser type, and website usage data.

2. How We Collect Information

We collect personal information when you:

Submit an enquiry or contact form
Request a quote or book a service
Communicate with us by email, phone, or social media
Interact with our website or advertising

Where possible, we collect information directly from you.

3. How We Use Information

We use personal information to:

Provide photography, videography, marketing, and related services
Communicate about bookings, enquiries, and projects
Send quotes, invoices, and contracts
Improve our website and services
Send marketing communications where permitted by law

We do not sell personal information.

4. Disclosure of Information

We may share personal information with third parties where reasonably necessary to operate our business or deliver services, including:

Contractors and creative professionals working on projects
Software providers (CRM, storage, and project tools)
Website hosting and analytics providers
Professional advisers

Some providers may store data overseas. We take reasonable steps to ensure personal information is handled securely.

5. Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure. However, no online system is completely secure.

6. Access and Correction

You may request access to or correction of your personal information by contacting us. We will respond within a reasonable timeframe.

7. Cookies and Analytics

Our website may use cookies and analytics tools to understand website traffic and improve user experience. You can disable cookies through your browser settings.

8. Contact Us

For privacy enquiries, please contact:

Eternal Media
Email: contact@eternalmedia.com.au

REVIEWS

What Our Client's Say

I’m so glad we connected with the team at Eternal Media. Their work has been fantastic, and I’m excited for many more listing opportunities together moving forward
Nick
Ray White
We’ve been working with Jayden from Eternal Media for all our real estate photography, videography, floorplans, and drone services for every marketing campaign, and we couldn’t be more pleased. From start to finish, the process for each property campaign is always smooth, efficient, and professional, with Jayden consistently going above and beyond to accommodate every client
Drewcinda
Belle Property
Couldn’t believe the speed at which the team worked. I had my photos completed on Wednesday and received them the next day. They are definitely my go to for reliable, quality, and fast service.
Kristina
Place
What really stood out was the teams attention to detail and the way they were able to capture the home in its best light – the final images were clean, balanced, and inviting without feeling overly edited. They striked that perfect tone where the space feels warm and lived-in, but still fresh and elevated. It’s clear he understands what short-term guests are drawn to, and how to bring that to life visually.
Sandy
Q State Properties
We've had the pleasure of working with Jayden from Eternal Media for all our real estate photography needs, and we couldn’t be more impressed. Jayden handles all of our property photography, videography, and drone services for both property sales and management, and his work consistently exceeds our expectation.
James
Belle Property

What really stood out was the teams attention to detail and the way they were able to capture the home in its best light – the final images were clean, balanced, and inviting without feeling overly edited. They striked that perfect tone where the space feels warm and lived-in, but still fresh and elevated. It’s clear he understands what short-term guests are drawn to, and how to bring that to life visually.
Sandy
Q State Properties
We’ve been working with Jayden from Eternal Media for all our real estate photography, videography, floorplans, and drone services for every marketing campaign, and we couldn’t be more pleased. From start to finish, the process for each property campaign is always smooth, efficient, and professional, with Jayden consistently going above and beyond to accommodate every client
Drewcinda
Belle Property
We've had the pleasure of working with Jayden from Eternal Media for all our real estate photography needs, and we couldn’t be more impressed. Jayden handles all of our property photography, videography, and drone services for both property sales and management, and his work consistently exceeds our expectation.
James
Belle Property
Couldn’t believe the speed at which the team worked. I had my photos completed on Wednesday and received them the next day. They are definitely my go to for reliable, quality, and fast service.
Kristina
Place
I’m so glad we connected with the team at Eternal Media. Their work has been fantastic, and I’m excited for many more listing opportunities together moving forward
Nick
Ray White

I’m so glad we connected with the team at Eternal Media. Their work has been fantastic, and I’m excited for many more listing opportunities together moving forward
Nick
Ray White
Couldn’t believe the speed at which the team worked. I had my photos completed on Wednesday and received them the next day. They are definitely my go to for reliable, quality, and fast service.
Kristina
Place
We’ve been working with Jayden from Eternal Media for all our real estate photography, videography, floorplans, and drone services for every marketing campaign, and we couldn’t be more pleased. From start to finish, the process for each property campaign is always smooth, efficient, and professional, with Jayden consistently going above and beyond to accommodate every client
Drewcinda
Belle Property
What really stood out was the teams attention to detail and the way they were able to capture the home in its best light – the final images were clean, balanced, and inviting without feeling overly edited. They striked that perfect tone where the space feels warm and lived-in, but still fresh and elevated. It’s clear he understands what short-term guests are drawn to, and how to bring that to life visually.
Sandy
Q State Properties
We've had the pleasure of working with Jayden from Eternal Media for all our real estate photography needs, and we couldn’t be more impressed. Jayden handles all of our property photography, videography, and drone services for both property sales and management, and his work consistently exceeds our expectation.
James
Belle Property